Head of Account Management - London, United Kingdom - Brite Recruitment Ltd
Description
**HEAD OF ACCOUNT MANAGEMENTLONDON/ HYBRID**
UP TO £50,000 + £8-10k BONUS
Our client, a Global HR tech organisation, are looking for a
Head of Account Management to join their fun and exciting team in London.
The business is going through a period of exponential growth, so you will be joining a thriving businessduring an exciting period of expansion.
As theHead of Account Management,you will be leading and growing a team of Account Managers.
BENEFITS
This role offers hybrid working, with 1 to 2 days at home a week.
Additionally, they offer 25 days of holiday, and an early finish on Fridays, fortnightly, for a healthy work to life balance.
The company also offers a number of other benefits, such as monthlyteam nights, plus a summer team overseas trip and weekly Deliveroo lunches.
WHAT YOU'LL BE DOING
As a
Head of Account Management your key duties will include:
- Managing and developing a busy team of Account Managers and their day-to-day tasks, through excellent mentoring and coaching
- Achieving and exceeding retention targets for customers
- Liaising with Head of Client Services, the Product and Marketing teams, and external businesses to plan, strategize and improve customer experiences
- Own and enhance onboarding of suppliers to ensure an excellent end to end experience
- Work with the Senior Management team to drive an excellent team culture and environment
WHAT YOU'LL NEED
To be considered for the
Head of Account Management role:
- Background within a sales/account management position
- Proven managerial/team leader experience of a high performing sales function
- Excellent technical and analytical skills to help yourself, and your team, meet and exceed targets through KPIs and raw sales data
- Excellent communicator and relationship builder at all levels
- Highly organised with the ability to manage multiple projects and priorities
- Keen problem solver with a passion for improvement
- Proven experience in a fastpaces B2B Account management or Client Success role
- Experience recruiting, leading, and managing a high performing Account Management function
HOW TO APPLY
Does this sound like you?
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