Head of Account Management - London, United Kingdom - Brite Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
**HEAD OF ACCOUNT MANAGEMENT
LONDON/ HYBRID**
UP TO £50,000 + £8-10k BONUS

Our client, a Global HR tech organisation, are looking for a
Head of Account Management to join their fun and exciting team in London.

The business is going through a period of exponential growth, so you will be joining a thriving businessduring an exciting period of expansion.

As the
Head of Account Management,you will be leading and growing a team of Account Managers.


BENEFITS
This role offers hybrid working, with 1 to 2 days at home a week.

Additionally, they offer 25 days of holiday, and an early finish on Fridays, fortnightly, for a healthy work to life balance.

The company also offers a number of other benefits, such as monthlyteam nights, plus a summer team overseas trip and weekly Deliveroo lunches.


WHAT YOU'LL BE DOING
As a
Head of Account Management your key duties will include:

  • Managing and developing a busy team of Account Managers and their day-to-day tasks, through excellent mentoring and coaching
  • Achieving and exceeding retention targets for customers
  • Liaising with Head of Client Services, the Product and Marketing teams, and external businesses to plan, strategize and improve customer experiences
  • Own and enhance onboarding of suppliers to ensure an excellent end to end experience
  • Work with the Senior Management team to drive an excellent team culture and environment

WHAT YOU'LL NEED
To be considered for the
Head of Account Management role:

  • Background within a sales/account management position
  • Proven managerial/team leader experience of a high performing sales function
  • Excellent technical and analytical skills to help yourself, and your team, meet and exceed targets through KPIs and raw sales data
  • Excellent communicator and relationship builder at all levels
  • Highly organised with the ability to manage multiple projects and priorities
  • Keen problem solver with a passion for improvement
  • Proven experience in a fastpaces B2B Account management or Client Success role
  • Experience recruiting, leading, and managing a high performing Account Management function

HOW TO APPLY
Does this sound like you?

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