Project Administrator - Bristol, United Kingdom - Centre for Sustainable Energy

Centre for Sustainable Energy

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Project Administrator

Location:
Bristol

Salary:
From £24,255

Job Type:
Full time, Permanent

The Centre for Sustainable Energy (CSE) is a Bristol-based national charity that supports people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.

We do this by sharing our knowledge, practical experienceand policy insights.

The Role

Providing administrative support to project teams and project managers in the delivery of HES advice and retrofit projects by tracking, recording, checking customer eligibility for multiple households.

You will also take calls from households and book inretrofit surveys and plans using software solutions and diary management.

Responsibilities include

Coordinating HES post requests, collating and printing information to send to households.
Coordinating text messages to send to clients who would benefit from our advice services.
Coordinating events data across the team and supporting energy advisors with event preparation.
General admin support across CSE.
Franking post, answering CSE's office phone.
Managing the annual leave calendar and requests in a timely manner.
Experience of providing administrative support to colleagues and external customers and partners.
Experience of customer service.
GCSE in Maths and English or equivalent
Ability to respond to clients in a respectful and engaging manner.
Ability to communicate effectively with people at all levels verbally and in writing.
Ability to work in a team and able to identify areas where their skills complement others.

Benefits

33 days paid holiday per year including 8 bank holidays.
Generous ethical company pension scheme (8% from employer, 6% from employee) to which the postholder will be automatically enrolled
Salary sacrifice childcare vouchers
Subsidised bike purchase arrangements through the cycle to work scheme
Training and study time is given to complete the NEA City & Guilds 6176 in Energy Awareness.