HR People Support Advisor - London, United Kingdom - DiSRUPT Agency

DiSRUPT Agency

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

HR People Support Advisor

This is an amazing opportunity to join a large charity at their Head Office in London, working as part of their HR Team to be the first point of contact for internal staff who have queries about internal policies, procedures and information.

The People Support Team sit between the Recruitment Team and the HR Team.

The role:

Provide friendly, professional and peoplecentred support to internal staff, including data processing, onboarding of new starters, reference requests, contract changes, letters from HR etc
Follow the process correctly for onboarding new members of staff joining the charity
Providing support, guidance and signposting to all internal policies and procedures
Working with an HR ticketing system to manage a large number of queries as part of a team
Data processing and analysis for HR reports
Working to internal deadlines and service level agreements
Directing more complex queries to Managers or others within the HR team
Helping to improve processes to support performance of the team, including reviewing processes, key reports and improve monitoring of centralised data
Ability to communicate internal processes clearly

Ideal applicants will have:

An HR qualification e.g. CIPD Associate Level3 or above
Experience of working with a large workload or HR ticketing systems, with ability to organise changing priorities throughout the day
Ability to deliver excellent customer service and manage all queries in a warm and friendly manner
Take ownership and see tasks through to completion

Salary:
From £27,990.00 per year

Benefits: