Commercial Underwriter - Gloucester, United Kingdom - Binnacle Insurance Services

Description

Binnacle is a specialist insurance provider set up to work with the British Holiday & Home Parks Association to administer and underwrite risks for its members and their customers.

Binnacle is part of the Precision Partnership Limited who are the holding company for a collection of FCA regulated businesses who specialise in insurance distribution across a range of sectors including commercial, leisure, professional risks, private clients, transportation & associated industries.

We are looking for a Commercial Underwriter for underwriting and servicing various commercial risks for both new and existing business whilst delivering excellent technical support.

• Ability to handle queries from customers, brokers and colleagues in a timely and efficient manner whilst delivering exceptional customer service.
• Support with the retention of our existing portfolio, ensuring a smooth and efficient process with a clear focus on customer satisfaction.
• Ensure the completion of daytoday administration including the processing of renewals, new business, midterm adjustments and cancellations.
• Work alongside Binnacle's dedicated Regional Accounts Team to offer support.
• Able to identify clients with multiple risks which may require insurer referral and is aware of the referral process.
• Underwrite new and existing business within own authority and in accordance with the Binnacle's underwriting strategy and guide.
• Actively expand product knowledge.
• Be aware and act within the limit of your individual licence level and understand what you need to demonstrate to increase to the next level.
• You must have the knowledge and confidence to support any technical queries across our product range from insurer referrals to claims support/scenarios and referring when appropriate.
• Be a true advocate of our business vision & values, demonstrating this at each interaction with colleagues and customers alike.
• Actively take responsibility to manage your own performance and selfdevelopment ensuring continuous improvement.

• Minimum of 12 months Insurance experience
• GCSE Maths and English (A
• C) or equivalent
• Cert CII (Desirable)
• A proven ability to deliver exceptional customer service
• Possess excellent attention to detail
• Have an awareness and understanding of Compliance rules, TCF guidelines and FCA Regulations and how to comply with them
• Comfortable working under pressure and within tight deadlines
• Strong problemsolving and decisionmaking skills
• Solid organisational skills and detailoriented
• Ability to build positive relationships and partnerships with colleagues, customers and brokers
• Leisure Park industry knowledge would be ideal but not essential

• Company events
• Company pension
• Onsite parking
• Work from home

• Monday to Friday