Quality and Compliance Administrator - Leeds, United Kingdom - Priory Healthcare

Priory Healthcare

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mill Garth Hospital is a 21-bedded high dependency recovery and rehabilitation hospital, located in Meanwood, Leeds. We provide active and positive engagement for males ages 18 years and over, who experience a range of mental health disorders.

We are looking for an enthusiastic, well-organised, highly motivated individual with administration experience. Your job will be to deliver the Quality and Compliance Administration service.

This is a specialist role that focuses on our Governance requirements, and as such you will be tasked with providing vital reports for the Hospital Director.

You will need to be a strong communicator, well-organised individual and actively demonstrate attention to detail skills.

Your ability to prioritise and work on your own initiative, show reliability, tact, flexibility, a willingness to learn, together with adaptability - are the skills and qualities that are vital to this role.

Placing the patient experience at the centre of all that you do is equally vital.

You main responsibilities will be to:

Support a patient safety culture and promote learning from incidents and complaints
Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies
Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this
Work with the Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures
Ensure robust recording, monitoring and tracking of CQC notifications, 24/72hr reports and TIR/SI reviews
Coordinate responses to patient complaints in accordance with Complaints Policy
Ensure site improvement and other plans are reviewed, escalating concerns where improvement isn't occurring in a timely way
Assist with providing analysis, thematic review and internal benchmarking in collaboration with colleagues and clinical networks
Contribute to the Clinical Audit and Policy development and implementation; this includes embedding any learning, implementation of standards and that improvement is sustained
Ensure that work is collaborative and in accordance with company and divisional values and behaviours at all times
To assist with ensuring appropriate quality and safety continuous improvement in all areas for the people who use our services, so that services are consistent in high quality service delivery, to avoid fluctuations in quality and graduate the reduction in support so a selfsustaining culture which leads to better cost and clinical effectiveness is achieved
Preparing Quality reports as and when required
Leading on the organisation of the site Clinical Governance meeting.
Using existing data systems and reports to support the site to improve patient experience and safety.
You will be expected to provide cover and support to the wider team and site as and when needed

For your hard work and dedication to Priory, we will offer you a wide range of benefits:

25 days annual leave (increasing to 27 days after 5 years of service and 30 days after 10 years service)
Birthday Leave
Enhanced maternity pay
Contributory pension scheme
Opportunities to develop and train in a wide variety of care settings
Support and training from the beginning of your career
Flexible working
Supplemented meals
Access to Employee Assistant programme and other wellness programmes
Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple Products loan scheme)