Customer Service Executive - Wantage, United Kingdom - Global CTS Recruitment
Description
Customer Service Executive, Wantage (Car driver essential) - Hybrid (4 days office/1 day at home)
8am to 5pm
£26,000 - £34,000 depending on relevant experience FINANCIAL EXPERIENCE A MUST, UTILITIES EXPERIENCE HIGHLY DESIRABLE
Global CTS are working with an SME based in rural Wantage who are looking for a Customer Service Executive to join their team.
Key Responsibilities
- Dealing with customer queries and requests in a professional and efficient manner
- Managing acquisitions and disposals for existing contracts
- Submitting regular batches of validated invoices to the customer to pay
- Ensuring invoices are paid within terms, communicating remittance information to suppliers
- Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed
- Resolving challenges and obtaining refunds/credits
- Analysing and querying historic data
- Producing reports
Skills and Experience
- Utility/ Energy experience desirable
- Have a mathematical and analytical skill set
- Experience of reporting and running reports
- Have excellent communication skills, dealing with all levels
- Be selfmotivated and able to work on your own
- Skilled in the use of Microsoft Excel as well as Microsoft Office
- Well presented and professional
Job Types:
Full-time, Permanent
Salary:
£26,000.00-£34,000.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Work Location:
One location
Reference ID:
CN4
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