Head of People - London, United Kingdom - The Ivy Collection - Support Office

Tom O´Connor

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Tom O´Connor

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Description

Purpose of the Role


You will be a senior generalist HR expert who has an innovative and creative approach, a leader and hands on manager for the people and development team encompassing recruitment, learning and development and HR support team.

You will be working closely with the Director of People to focus on Generalist HR with a focus on supporting the Head of Recruitment and Head of L&D.


Key Responsibilities

  • To lead the people, recruitment and learning and development teams including the management and administration of the team
  • Implement HR strategy within the organisation working alongside Director of people and business leaders
  • Ensure the HR function and team is aligned with the business objectives
  • To manage team projects and initiative that are implemented across the business
  • To oversee the compilation of all HR metrics including staff turnover, retention and leavers and provide recommendations on HR metrics that are recorded
  • To regularly review all hr, recruitment and learning and development policies and materials, recommending changes for improvement, producing and delivering and implementing communication around existing and new policies and procedures
  • Ensure that best practice and relevant employment law is followed all employment policies
  • Introduces and drive change management initiatives and incentive plans
  • Keep all employees informed of key organisational issues
  • Evaluate and implement training and development programmes alongside the training manager
  • Lead on and develop employee communication strategy

Succession Planning

  • Lead and drive succession planning to proactively understand staffing needs. Carrying out regular assessments, including team mapping to asses both recruitment and development needs, building engagement and retention plans to retain and develop our teams
  • To lead the Performance and career review process to ensure powerful conversations are held focusing on career development and performance enhancement

About you:


  • You have proven previous experience managing a large, structured team in a highpaced, highvolume restaurant
  • You'll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times
  • You have the confidence go the extra mile
  • You love to wow guests with exceptional service
  • You have excellent English language skills

About us:

We know how to have a good time - we love what we do.

The key ingredient to our success is our dedicated, talented people - and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued.

We encourage individuality and celebrate the diversity of our people.

We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service.

It's the Ivy way.


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