Send Officer - Esher, United Kingdom - Surrey County Council

Surrey County Council
Surrey County Council
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Esher, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction

The starting salary for this position is £23,243 per annum based on a 36 hour working week.

If you are passionate about supporting children and young people with Special Educational Needs and Disabilities and are ready for a challenge - we've got a great opportunity for you


We have recently undergone a rapid transformation and we're now looking for people with drive, great communication skills and initiative to help us in our mission.

This is a challenging, but genuinely rewarding area of work where you will have a direct impact on the educational outcomes of Surrey's children and young people.


We currently have two positions available:

  • 1 x Full-time,12 month fixed-term contract
  • 1 x Full time permanent contract

The Role


Working closely with your colleagues in one of our SEND Teams, you will play a key role in supporting the families of children with special educational needs and disabilities; providing bespoke delivery plans that best assist the child and their family.

You will use your passionate approach to drive forward improvement and your effective organisational skills to ensure the service you deliver is always the best it can be.


As a
SEND Officer, you will be the first point of contact for all general SEND calls, dealing effectively with enquiries wherever possible, or referring to the relevant Officer as required.

We offer a thorough induction and there is always support and guidance on hand. Our teams are cohesive and provide ongoing peer support. There are lots of opportunities to develop in the role with ongoing training. Additionally, there are often opportunities to progress within the service to more senior positions.


What we're looking for


First and foremost; a great communicator You'll be spending a lot of time talking to parents, schools and other professionals; answering their questions and providing accurate information.

As such, we're looking for someone who can communicate (both over the phone and in writing) confidently, sensitively and courteously.

Due to the nature of the work we do, there may be times where conversations can be challenging, so some experience of handing difficult situations will be needed here.


  • Some knowledge or experience of SEND and a willingness to develop this further
  • An ability to communicate well with colleagues and families
  • Excellent administrative and IT skills

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
The job advert closes at 23:59 on 7th August 2023.


Contact Details

Benefits
From flexible working to job sharing we are committed to providing a healthy work life balance.

For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

**Our Commitment
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