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Housing & Enforcement Graduate - Manchester, United Kingdom - Great Places Housing Group

Great Places Housing Group

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

What you'll be doing, over time and with training and the supervision of experienced colleagues

Supporting the wide range of legal and enforcement work under the Housing & Enforcement umbrella, working closely with the Housing & Enforcement Specialists
Assisting with witness interviews, witness statements, case chronologies and the preparation of court bundles
Developing further your analytical skills and case management knowledge in specialists housing law areas, to evaluate case referrals for escalation and deescalation
Coordinating and building relationships with key partners across the numerous local authority and police areas in which we work to assist with partnership working, responses to incidents and information sharing
Assisting with research on technical, legal and case law matters, including national policy and best practice to support the delivery of services and individual case progression
Effectively working as an advocate for the Housing & Enforcement service internally and externally, arranging and attending meetings with stakeholders, multidisciplinary and agency case reviews, acting as an ambassador for the business and the work we do
Supporting the development and delivery of training and workshops
Providing administrative support and coordination as a central point for the Housing & Enforcement team
Preparing and monitoring performance data for the Housing & Enforcement team, identifying trends and supporting the promotion of the work we do in line with our communication plan
Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
Treating customers and colleagues with respect and empathy
Working 35 hours per week and having a flexible approach to work

What you'll need

GCSE maths and English or equivalent at grade C/4 or above
A clean UK driving licence and access to a car would be desirable
Experience of working in a customer focused environment or administrative or legal setting with a proven ability of delivering a high standard of customer service
Excellent written and verbal communication skills
Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
Keen eye for detail and good organisational skills
Commitment to completing all parts of the training programme
Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
Proficient in undertaking research and understanding more complex language

Key dates...