Customer Services Co-ordinator - Swindon, United Kingdom - GWP Group Limited

Description

The Role

This is a fantastic opportunity to join a growing business in Cricklade where you will be a valued member of an internal small and hardworking customer-focused team.

We are looking for an enthusiastic, energetic individual with competent numerical and organisation skills and the drive to contribute towards achieving our KPIs.

This role is a great opportunity if you are at the start of your career and looking for development opportunities within the packaging industry.

Key Responsibilities

As a Sales Coordinator/Customer Services Asst, it will be your job to manage customers' enquiries, requests and orders, ensuring that all communications are professional, polite and productive.

• Building a strong relationship with the sales team and internal departments delivering excellent customer service.
• Liaising and building working relationships with suppliers.
• Coordinating each stage of the enquiry process from design to order and delivery.
• Ability to prioritise own workload while multitasking.

About You
If you have similar experience working within an office/academic environment and can demonstrate transferrable skills, even better. Please get in touch.

• Skills to provide excellent communication and customer service both in person and virtually.
• Competent levels of numeracy and literacy.
• The ability to follow correct procedures and processes. Wellpresented and punctual.
• Ability to work independently and as part of a team to demanding timescales in a dynamic environment.
• Good time management and ability to prioritise tasks.
• Flexible approach to working methods.
• Hardworking and focused on housekeeping.
• Excellent communication
• Office 365 (Word Excel, Outlook) product experience

Job Types:
Full-time, Permanent


Salary:
£18,000.00-£20,000.00 per year


Benefits:

• Company pension
• Onsite parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location:
One location