Data & Standards Specialist - Daventry, United Kingdom - Percepta

Percepta

Verified Company

Daventry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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Location - Daventry NN11_
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Annual Salary - £23,520 plus performance bonus & fantastic benefits

Working Hours - 2 days onsite / 3 days remote - 40hrs a week (flexible in working hours 07:30am - 16:3pm or 08:30am - 17:30pm)_

At Percepta, we bring first-class service across each market we support.

As a Data & Standards Specialist in in the UK, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing:

The Data and Standards Specialist is responsible for supporting the maintenance of user data within the Henry Ford Academy Learning Management System and Ford Legacy systems, ensuring the smooth flow of business-critical data from the multiple sites operated by the Academy.

The Data and Standards Specialist will become an expert in the current Data Maintenance processes and will be responsible for maintaining and developing working instructions for regular tasks in order to provide increased levels of resilience from both an operational and audit-readiness standpoint.

During a Typical Day, You'll:

Provide a supportive role to the Academy Business Intelligence Supervisor, LMS Manager and wider teams
Gain advanced knowledge of Academy Business function and external Ford teams
Maintenance and creation of data related processes and working instructions
Assist and resolve HFA Data queries raised via Freshdesk inbox
Support Data Administrator by covering tasks when busy or whilst on leave
Manage delegate data update process and administrate training data
Provide continuous Data Cleansing processes for current data sets
Liaise with peers to provide reporting for gaps in the LMS system

What You Bring to the Role:
Experience & Skills

Previous exposure to LMS or CRM systems
Expert in MS Excel, including advanced formulas
Intermediate understanding of MS Office, Word and PowerPoint
Analytical mindset
Attention to detail
Experience in report writing and presentation skills
Great verbal and written communication skills

What You Can Expect:

Life Assurance 4 x annual salary, contributory pension scheme, private medical and comprehensive travel insurance for you and family in line with Scheme rules.
22 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 26 days annual leave plus bank holidays.
Discounted dental scheme, discounts on brand new vehicles and Employee Assistance Program (EAP).
Free eye test with money towards new prescription glasses.

About Percepta:

Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organisation, and we live, breathe, and play by them _every_ _day_.

As a Percepta team member, you can expect:

Culture of Service - to be treated like you are the customer from day one

Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value in your contributions

Respect- a team that is accountable, dependable and gives you their full attention

Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

Career
Growth - lots of learning opportunities for aspiring minds

Diversity - be a part of our growing diverse and community-minded organization that is all about having fun

Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

Job Types:
Full-time, Permanent

Pay:
£23,520.00 per year

Benefits: