Sales Executive - Reading, United Kingdom - The Solution Auto
Description
Sales Executive:
New and Used Cars, Reading
Vacancy - Sales Executive (new and used)
Basic - 25.5k
A very realistic OTE - 60k (uncapped)
Hours
Monday - Friday - 8.30am - 6.30pm with a fixed day off during the week
Every Saturday - 9.00am to 5.00pm
A superb opportunity has arisen for a new and used Sales Executive to join our client's team at their prestigious car dealership in the Berkshire area.
Key responsibilities:
- Providing customers with a warm welcome and an individual, exclusive experience aligned to brand values
- Following the sales process, values and Treating Customers Fairly (TCF), adhering to Sales Targets and other KPI's
- Being an advocate of the group and the brand to build customer loyalty and satisfaction, ensuring all customer needs are met
- Qualifying customer needs, collect customer contact details and marketing consent decision
- Performing up to date, high quality and accurate appraisals of vehicle part exchanges, obtaining valuations from the Sales Management team
- Provide tailored demonstration of product features and use approved presentation methods for addon products
- Completing all sales administration accurately and in a timely manner
- Providing updates, explaining the next steps, changes, payment method, part exchange, registration details and arranging delivery dates to ensure customers are prepared for handover
- Maintaining customer relationships, managing customer issues and continuing to build relationships with 6 monthly follow up calls
- Professional use and practice of CitNOW presentations, static demonstrations, pre/posthandover messages, prospecting and renewals
- Continually developing your knowledge of the groups products and services
- Being proactive in maintaining professional standards of presentation and workplace
- Taking ownership for your personal development needs and complete all training courses as required
Benefits:
- 25 days holiday per year plus bank holidays
- Private Medical Insurance
- Pension Scheme
- Life Insurance
- Staff preferential rates
- Employee Discounts Programme
- Employee Assistance Programme
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
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