Events Coordinator - Birmingham, United Kingdom - Cube Hotel

Description

Job Ref:
BES3277


Branch:
Cube Hotel


Location:
Cube Hotel, Birmingham


Salary/Benefits:
Competitive Salary


Contract type:
Permanent


Hours:
Full Time


Shift pattern:
Flexible and varied schedule but must reflect both business and client needs


Hours per week:40


Posted date:13/03/2023


Closing date:14/04/2023

We currently have an amazing opportunity to join the team as
Events Coordinator.
Bespoke BenefitsWhat's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

The Role

An exciting opportunity has developed at The Cube Hotel; we are looking for a dynamic personality to take on the role of
Events Coordinator. Incorporating three diverse spaces on the 25th floor, our Marco Pierre White Restaurant offers a unique private dining experience with a rooftop terrace and 360-degree panoramic views over the city.

This role will be diverse in the range of events we cater for, from corporate dinners to baby showers, Christmas parties to networking lunches, milestone birthdays to weddings.

For this reason, you must confident in your ability to influence and communicate with a range of stakeholders.


Requirements:

The successful Events Coordinator must be flexible (working hours must reflect client and business expectations), be able to multi-task, promote, sell and ensure the smooth running of all events within the Restaurant.

In this role attention to detail is a must, as you will be preparing and submitting quotes on behalf of the Restaurant and ensuring the CRM system is always accurate and up-to-date.

We are looking for inventive fresh ideas, from an assertive and persuasive Events coordinator, who thinks ahead and is capable of interpreting our client's needs and advising where necessary.

Duties will include:

• To ensure that all sales enquiries are dealt with in a proactive manner to convert confirmed bookings using the Company sales conversation techniques.
• To ensure that the Meeting Events database chase system is updated, actioned daily utilised for all live enquiries, existing clients potential new business.
• Ensure team is aware of denied business making note of key new sale leads.
• To be involved in converting business generating sale through showrounds
• To grow develop, existing customers through regular contact, meeting greeting, follow up calls etc.
• To ensure that all Meeting Events organisers any VIP guests are met on arrival departure, in order to ensure good customer relations establish future business opportunities.
• To develop with the Reservation team a year planner therefore identifying managing seasonal peaks business trends.
• To ensure that a professional appearance manner is shown to all visitors, resulting in positive PR both internally externally of the ME team.
• To communicate share knowledge with other departments, on a regular basis. Through comprehensive function sheets function sheet meetings.
• To ensure that all incoming outgoing correspondence is dealt with correctly efficiently
• To ensure that the weekly function sheets are produced distributed on the agreed day of the week, and that any amendments are sent to all departments as soon as possible.
• To ensure that all brochures, packages and information is up to date and readily available, so reception have the necessary tools to help with enquiries out of hours
• To maintain the Conference diary with the correct information
• To be able to deputise for the department head where applicable
• To assist in planning, preparation and execution of special events
• To undertake special projects as and when necessary

The successful person will possess the following qualities:

• Excellent people skills and customer service
• Attention to detail
• Sound negotiation skills
• Knowledge of Opera Sales Catering and/or Guestline or similar PMS
• Minimum of 2 years' experience in a similar role
• Must be prepared to work flexible hours when needed
• Highly organised and motivated with the ability to work both on their own initiative and