Logistics Coordinator - Bristol, United Kingdom - The Delivery Group

The Delivery Group

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Hours: 12pm

8pm Monday Friday**_

JOB OVERVIEW:

Tracking and monitoring of vehicle routes using transport management systems. Escalating and re planning when any issues occur. Reporting back to the customer and transport manager.

MAIN DUTIES:

Use available mapping / route tracking systems to effectively monitor service levels against daily plan
Use of TMS system to view plan and query any deviation on routes i.e., route order or missed stops
Tracking of route status with highrisk routes monitored with a higher frequency than routes that are operating to plan.
Escalation of risk routes and appraising clients of reforecast collection times
Prioritising high risk routes or routes for new clients
Report any tracking issues and audit vehicle tracking and satnavs
Respond to inbound client service requests in a timely and professional manner
Monitor collections & consumables orders daily
Prioritise and allocate mail delivered to operations inbox (outlook)
Assist the operation team with any other reasonable tasks
Book collections and transport as required
Submit reports within set time frame
Building operational relationships with our clients and mailing houses to create a smooth and efficient daily service
Liaising with Business Managers and Client Services to keep them informed of any issues/delays with customers' mailings
The above list of duties and responsibilities may be changed, altered, or added too in the future and is not exhaustive._

ABOUT YOU:

Some Geographical aptitude would be asset but not essential if there is a willingness to learn.
Excellent attention to detail with the ability to ensure total compliance whilst maintaining customer service levels
Exceptional organisational skills and able to effectively manage own workloads
Experienced in Microsoft Office systems and other office systems
Strong communicator in both verbal and written English and be both polite and professional to external and internal colleagues

Job Types:
Full-time, Permanent

Salary:
Up to £24,500.00 per year

Benefits: