Head of Client Testing - London, United Kingdom - HSBC

HSBC

Verified Company

London, United Kingdom

4 days ago

Posted by:

Tom O´Connor

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Description

Job description

Job Title:
Head of GPS Client Testing
***
Big Bank Funding. FinTech Thinking.
***Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world's leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Role Description:

The Payments Services and Client Implementation Technology team, based across 10 countries, are responsible for the IT systems that facilitate the Client Implementation, payments processing, sanctions screening, and the clearing and settling of all payments via SWIFT and in-country Domestic Payment schemes.

Client Implementation infrastructure allows our customers and clients to onboard as New to Bank clients as well as provision capability for additional GPS services.

Responsibilities:

Own planning and tracking of financial forecasts, resource planning.
Ensure optimal use of resources for attaining financial goals
Develop and manage high performing team to meet present and future needs
Develop Talent and leadership at all levels including opportunities for growth, stretch roles, global leadership and succession for key/critical roles.
The role needs to be filled by a senior leader with a strong background in Technology delivery, both Asset and Infrastructure delivery, but with a strong usability and Client focus.
Strong experience of navigating and delivery of infrastructure programmes
Strong, selfsolving leadership skills that will look are removing and solving the blockers rather than just escalating for resolution
Collaborate with engineering and support leads to provide a secure and resilient framework for an end to end client experience
Build strong productive working relationships with technology leadership, Client Implementation teams and Line of Business teams
Analyze and address/fix delivery issues in a timely manner

Requirements

Essential Skillset/Experience:

Strong technology experience including leadership experience managing both change and run functions in large technology organizations preferably in Banking and financial services (Payments experience is a plus).
Experience of setting up large scale test capabilities, including definition and strategy in order to solve the problem statement
Exposure to complex change environments across multiple disciplines, outside of the direct line management organisation
Experience of audit examinations and monitor lead examinations is desirable.
Experience of defining, building and managing teams including managers, test engineers, environment engineers and vendor resources across multiple locations and geographies in matrix model.
Ability to effectively drive and lead change in a global organization like HSBC in terms of scale, size and complexity
Strong knowledge and experience of managing financial, operation, market and regulatory drivers impacting complex and dynamic technology environment
Solid understanding of global technology trends especially in the Client Implementation and Payments domain

The role will be based in London but some travel may be required. This role supports Hybrid working
**Come Power a Business that Defines How to Power the World