1st Line Technical Support - Bristol, United Kingdom - Clik Ltd

Clik Ltd

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1st Line Technical Support agent required for a well-established software company providing software to the construction & field service industry.

This is a fantastic opportunity for someone looking to start a career within software support or with customer service experience looking for a change.

You will answer incoming calls to the tech team, raise and triage tickets, and offer a high level of customer support at all times.

You will also help to manage our ticket reporting and ensure the data we input into our systems are of a high standard.

As a 1st Line Technical Support Agent you will;

Be self motivated to learn new things.
Strong attention to detail.
Want to progress within the technical customer support industry.

Job specifics:

Monday to Friday 8.30am to 5pm or 9am to 5.30pm

£20,400 + Cycle to Work Scheme, Free Sports Massages, Quarterly Socials, Private Pension, Critical Illness cover (After 1 year) + 22 Days Holiday (Rising with Service) + Christmas Shutdown.

Equal Opportunities
As an equal opportunities employer, Clik is committed to creating a culture of inclusion and diversity. We firmly believe that all applicants and employees should be treated fairly, transparently, and respectfully.

Clik opposes discrimination on the grounds of age, sex, race, gender reassignment, disability, pregnancy, marital status, and religious beliefs.

We are dedicated to making reasonable adjustments where possible to accommodate disabled applicants and employees.

We value people for their competencies and character and all decisions made regarding employment and promotion will be based solely on individual merit.

Job Types:
Full-time, Permanent

Salary:
From £20,400.00 per year

Benefits: