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    • Account Director - United Kingdom - Arqiva Group

    Arqiva Group
    Arqiva Group United Kingdom

    3 weeks ago

    Default job background
    Description

    Job Title: Account Director

    Duration: 12-Month Fixed Term Contract

    Location: Winchester, London, or M4 Corridor

    Role Overview

    The successful candidate will be responsible for managing and growing our largest utility customer contracts, driving profitable growth, ensuring compliance with regulatory standards, and fostering strong, positive relationships with key utility customers.

    This pivotal role requires a proven track record in sales and account management within the utilities sector, excellent interpersonal skills, and a deep understanding of customer service.

    Main Responsibilities

    • Contract Management: Secure and deliver profitable customer contracts, contributing to the achievement of long-term plans.
    • Customer Relationships: Cultivate positive relationships with current and prospective customers to enhance satisfaction.
    • Sales Strategy: Set and deliver the sales strategy to achieve required results.
    • Continuous Improvement: Lead and manage change to foster a culture of continuous improvement.
    • Performance Standards: Establish performance standards and determine commission plans for the sales team.
    • Compliance: Ensure regulatory and legal compliance within the sales directorate.
    • Representation: Represent Arqiva at external events, industry bodies, and associated companies.
    • Negotiations: Lead negotiations with key stakeholders and identify investment opportunities for strategic and financial benefits.
    • Collaboration: Work with the product development team to prioritize activities and maximize value.
    • Team Engagement: Drive and deliver team engagement.
    • Resource Management: Manage customer relationships, complete transactional activities, and allocate resources.

    Requirements

    • Sales and Account Management: Some experience in direct sales channels.
    • Interpersonal Skills: Strong interpersonal skills for dealing with customers and third parties.
    • Customer Service: Clear understanding of the importance of good customer service.

    About Us

    We are the undisputed leader in UK TV and radio broadcast, and the UK's leading Smart utilities platform, directly shaping the future of connectivity.

    Our established infrastructure ensures that media and data are delivered exactly where they're needed most, whether it's bringing content to your TV or radio or transmitting data from your smart meter to your utility provider.

    We are committed to helping you grow and develop your career, whether you want to become a specialist in your field or climb to the top.

    Seniority level

    • Director

    Employment type

    • Full-time

    Job function

    • Sales and Business Development
    • Industries: Telecommunications, Broadcast Media Production and Distribution, and IT Services and IT Consulting
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