Receptionist Administrator for Private Gp Clinic - York, United Kingdom - Stonegate Medical Clinic York

Stonegate Medical Clinic York
Stonegate Medical Clinic York
Verified Company
York, United Kingdom

3 days ago

Tom O´Connor

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Tom O´Connor

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Description

Position:
Full-Time Patient Coordinator (Reception & Administration) Immediate Start


Join the esteemed team at Stonegate Medical Clinic York, a top-rated Private Medical & GP clinic known for its excellence in providing a comprehensive array of doctor-led services.


Are you ready for an exciting opportunity? Stonegate Medical Clinic is searching for a dynamic "Patient Coordinator" to support our York practice.

In this role, you will provide stellar reception and administrative assistance to both our staff and patients, ensuring seamless operations.


Key Responsibilities:

  • Reception: Delivering a polished reception service, warmly welcoming and assisting patients with professionalism. Efficiently handling calls, managing patient bookings, and accurately addressing enquiries while documenting messages. Maintaining a detailed log of incoming calls and queries. Managing payments and ensuring timely referrals to relevant hospitals and departments.
  • Administrative Support: Recording patient notes in our online system and managing various documentation. Effectively communicating pertinent notes to other GP services. Maintaining consistency in formatting and document naming for easy retrieval.
  • Stay Informed: Keep abreast of current health issues to ensure our website and social media platforms are consistently updated.
  • Office Management: Assist with various administrative tasks as required to ensure smooth operations.


Qualifications:

  • Proven track record of providing highquality administration support, sales, and customer service within a team environment. Supervisor or managerial experience is advantageous.
  • Exceptional customer service skills and the ability to showcase relevant experience, achievements, and competencies.
  • Compensation commensurate with experience.
Additional Preferred

Qualifications:

  • Previous reception or clientfacing experience.
  • Minimum of 2 years' administration experience.
  • Proficiency in Microsoft Office suite.
We do not engage with recruitment agencies.

Join us in delivering exceptional care and service to our patients.


Pay:
£12.00-£12.75 per hour

Expected hours: 38.75 per week


Schedule:

  • Day shift
  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 22/05/2024
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