Administrator - Oldham, United Kingdom - Pennine Mencap
3 weeks ago
Description
We are looking for a highly organised individual with strong office-based skills to join our small charity and take responsibility for a full range of administrative tasks.
This is a new role reflecting the number of functions Pennine Mencap is now performing as an organisation.This increases our need to maintain records of service user details, activity delivery, attendance levels, finances, and social outcomes, as well as compiling requests and reports to grant funders and local authorities.
Experience of maintaining physical and electronic filing systems is highly desirable.
A successful applicant will need to be self-motived and conscientious in their work, as well as being mindful of diverse communication styles/needs.
Duties and Responsibilities
- Maintaining an organised physical filing system of letters, forms, invoices and other correspondence
- Ensuring scanned and other electronic records are kept up to date
- Printing flyers, forms and letters for service users, carers and visitors to the service
- Posting mail (physically and using an online mailing system)
- Assisting service users and/or carers with correspondence regarding benefits or tenancies
- Supporting trustees and staff with purchasing of supplies for project work, catering and office requirements
- Filing endofgrant outcomes reports with funders when projects come to an end
- Assisting trustees with financial administration such as drafting budget reports, scheduling bill payments etc
- Handling phone calls and visitor enquiries as needed
Requirements:
- Ability to confidently use Microsoft Word, Excel and Powerpoint
- Ability to communicate clearly, both verbally and nonverbally
- Must be patient and have pathos when communicating with service users who may have communication difficulties, be repetitive and/or have limited capacity to retain information.
- Must be observant and adaptable need to effectively "think on your feet" and be able to respond to interruptions or unexpected change of circumstances
- Must be considerate and compassionate to a diverse range of complex needs
- Must be able to carry out tasks independently and effectively
- Must have good time management skills
- Friendly but professional telephone manner
- Must appear suitably presentable for what can be a publicfacing role
Desirable Skills
- Prior experience working in an administrative role/environment
Hours and Place of Work
Normal working days:
Monday-Thursday
Normal working hours: 9:30am to 5:00pm
Normal place of work:
Rhodes Bank Chambers, Union Street, Oldham, OL1 1EN
- Days, hours, and location of work may vary, including some evening and weekend work, as well as offsite activities such as trips or use of alternate venues._
Contract Details
Job Type:
Fixed term contract
Contract length: 12 months
Salary:
£16,905.36 per year
Work Location:
One location
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