Customer Advisor - Bath, United Kingdom - Appcastenterprise

Appcastenterprise

Verified Company

Bath, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are Touchstone, we manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in.

How do we do all this? We surround ourselveswith Customer Focused people, Supportive people and Positive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

Your role is to provide customer service to residents, in such a manner that client expectations and SLAs are met, whilst complying with statutory and contractual requirements.

The role will require you to work with a customer comes first approach, the role will involve you working with a wide variety of customers and sometimes in challenging situations.

This role will require you to deliver a high level of customer service to residents, acting as their main point of contact during the customers tenancy.

For more information please download our job profile available on our website.

More about you

The ideal applicant will have a passion for customer service and will have experience working in a customer focused environment.

Do you have good organisational skills and enjoy multi-tasking if you do this may be the perfect role for you.

We are looking for someone who has people first approach and is spirited.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

Excellent holiday pay and sick pay
Pension with matched contributions
Training
Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?