Student Services Administrator - Swanley, United Kingdom - Pearson

Pearson

Verified Company

Swanley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Student Services Administrator

DEPARTMENT:
Plant Training

LOCATION:
TQ - Construction Academy (Swanley)

RESPONSIBLE TO:

1) Centre Manager 2) Departmental Manager

SCOPE :
Clerical Appointment

ROLE REQUIREMENTS :
(to either hold or be working towards as directed by Line Manager)

Computer literacy
Word processing skills
Knowledge of online booking systems preferable

SPECIFIC DUTIES

Assist in the production of monthly PowerPoint presentation to Amey
Assist in the production of quarterly business review report/presentation
Carry out all administrative matters, in particular:
Liaise with clients to arrange bookings
Create and collate all booking forms
Oversee the diary and allocate resources
Send all joining instructions to attendee's
Arrange invoicing for all works
Actioning all Amey courses in CVent
Provide routine and clerical support to Contract Manager and Centre Manager
Customer facing, greeting and booking in trainees and visitors
Calling existing and potential customers
Carry out any other reasonable tasks as deemed appropriate and commensurate to the grade.

GENERAL DUTIES

Is to prepare and maintain:
Amey/TPI diary
Course Certificates
Assist in maintaining the departments filing system
Assist in meeting contractual KPI's
Assist in demand and control the Departments stationery; produce monthly budget reports
Carry out typing as required
Update our social media sites
First aid and Fire Warden trained (training provided as applicable)
Provide admin support to instructors with TPI purchasing supplies, liaising with customers producing booking forms and joining instructions
Assist in maintaining/producing Amey/TPI budget report
Assist in preparing for audits from the various governing bodies
Delivery of post and keeping records
Making drinks/tea/coffee for guests and meetings
Carry out any reasonable task given by Centre Manager
To be responsible for your own welfare by following the Health, Safety and Environmental Policy and other related policies such as Equal Opportunities, Harassment, Disability and Data Protection etc.

Management/Communication

To communicate honestly with your Line Manager
To be responsible for your own time and attendance at work
To achieve deadlines/targets that have been set by your Line Manager
To work within your departmental budget and assist in the control of costs
To assist your Line Manager to implement change within the department
To communicate and liaise with all other departments, as required
To assist your Line Manager to work towards the Business Plan and Longterm/Strategic objectives

Reviews & Planning

To review and update every 6 weeks performance goals as agreed together with your Line Manager in the company intranet platform.

Training & Evaluation

To ensure that you receive any agreed training that has been identified either at appraisal or outside of appraisal.
To complete requests for training documentation and discuss this fully with your Line Manager in a timely manner in line with the Staff Training Procedure.
In conjunction with your Line Manager evaluate the effectiveness of the training and development activities you have undertaken.
To effectively utilise new skills from your training

Responsibilities

To work within the Company's Quality procedures within relevant departments
To assist in working towards & maintaining the IIP standard
To conform with Health and Safety at Work Regulations and environmental issues
To conform with actions necessary in cases of accident or fire
To keep your work area clean and safe
To undertake/perform other duties associated with this role, by agreement
To act as an ambassador for the Company

Pearson is an equal opportunities employer.

We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job:

LEARNING DELIVERY

Organization:
Workforce Skills

Schedule:
FULL\_TIME

Req ID: 10907