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  • Customer Service Assistant - Manchester - Merlin Entertainments Group

    Merlin Entertainments Group
    Merlin Entertainments Group Manchester

    4 weeks ago

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    Description

    About This Role

    This is a seasonal job opportunity that offers a fun and unique work environment.

    As a Customer Service Assistant, you will be the first point of contact for our guests, providing a warm welcome and exceptional service.

    You will be responsible for selling mementos, answering questions, and supporting guests to stock up on related goodies.

    These are fixed-term positions with mainly weekend shifts and opportunities to flex up hours during school holidays.

    Key Requirements

    • Experience working in a customer-facing environment
    • Friendly and hardworking attitude with excellent communication skills
    • Able to get along with people of all ages and demonstrate a 'can-do' demeanour
    • Fun, dynamic, and friendly personality

    Benefits

    • Monthly bonus based on guest satisfaction
    • Discounts in retail shops and restaurants (25%) and online LEGO store (40% off)
    • Merlin Magic Pass for free tickets to all attractions worldwide
    • Employee pricing for cinema tickets (up to 55% off)

    Compensation

    Gross hourly rate: GBP £11.54

    Please note that we strive to provide an inclusive and accessible workplace. If you require any assistance due to a disability or medical condition, please contact us for support.


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Customer service assistant