Delivery Management Lead - Whiteley, United Kingdom - Specsavers

Specsavers
Specsavers
Verified Company
Whiteley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Competitive salary with an excellent bonus plan: We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.
Delivery Management Lead


For over three decades our purpose hasn't changed: we are here to make a positive difference to the lives of all.

Through the exceptional products, services and value we offer, we are proud of how far we've come as a business, now we want to see you grow with us.

The Team


Specsavers is on a journey of digital transformation, investing heavily in people and technology to help achieve our vision of being the fastest growing, most innovative, trusted and dynamic consumer healthcare business.

Aligned to Specsavers' long term strategy, our priorities for 2021 and beyond are creating an unrivalled customer experience in-store and online and developing our e-commerce offer for glasses, contact lenses and other products.


Our Digital technology landscape is critical to achieving these objectives, and the quality, performance, reliability and usability of our platforms is more important than ever.

Our platforms deliver more than 5 million eye-test appointments to our store partners every year, and help our customers access the latest generation of eye care technology whilst our e-commerce capabilities are driving our core revenue growth and aiding customer retention.


Using our DevOps, Agile model, we deliver high-quality, fast-paced technology solutions aligned to the evolving demands of the business and the need to maintain a reliable, performant Digital platform that supports both excellent customer experience and a rapid pace of change.

The Role


Reporting to the Head of Digital Delivery, you will be responsible for implementing our new Ways of Working, and for the on-going Continuous Improvement in our delivery practices.

The Experience


Essential Skills:

  • Good commercial / business knowledge, comfortable presenting to technical & nontechnical audiences
  • Curious, innovative, and excited to use data to drive decisions and define the roadmap
  • A selfstarter, always looking to learn more about technology
  • Excellent communication / writing skills
  • Highly organised and detailoriented
  • Ability to create and maintain a flexible and inclusive working environment
  • People relationship, coaching and mentoring experience desirable, the ability to influence key stakeholders and support change is essential
  • Experience of planning and delivering complex digital solutions
  • Working with 3rd party and offshore vendors.
  • Familiar with different flavours of Agile
  • Agile delivery experience, ideally with supporting qualifications
  • Demonstrated understanding of DevOps and technical processes, artefacts and tools.
  • Lean Six Sigma Green belt or higher
  • Must be capable of pulling together a team of crossfunctional highly skilled individuals
  • An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
  • Demonstrated ability in people management, strategic planning, risk management, change management, and project management
  • An ability to manage team dynamics when working across Departmental and other boundaries
  • Excellent judgment, analytical thinking, and problemsolving skills
  • Full understanding of software development lifecycle best practices
  • Successful implementation of solutions into businesses, transitioning from a delivery project into the ongoing operation, support and continuous improvement of the product
  • Selfmotivated individual that possesses excellent time management and organisational skills
  • Strong crossfunctional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships
  • Good communication be able to confidently engage with stakeholders and colleagues at all levels to generate commitment to goals
  • Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level
What we do for you


We offer a competitive salary and an excellent bonus plan - you will be entitled to two bonuses - one based on your own personal performance which is paid quarterly and a company bonus that is based on the performance of the business.

You'll receive healthcare and dental cover. entitled to permanent health and life assurance along with a good pension.


You can work from home but we would also like you to collaborate with the other team members when its needed, visiting our offices.

Our people ambition is to be the place we are all proud to belong. We want all our colleagues to feel listened to, included, valued, and motivated. To help start us on this journey networks and communities are bei
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