Groups Billing Executive - London, United Kingdom - Regional Office United Kingdom

Tom O´Connor

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Tom O´Connor

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Description

Department:
Sales


Job Level:
Team Member


Job Type:
Full Time


Hours per week: 40


Job Reference:
req8805


Date Posted: 8 June


Group Billings Executive - Waterloo


As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure.

Key emphasis should be placed on ensuring accurate invoices are sent to the clients and all queries are addressed/responded to in a timely fashion in line with SLAs.


Main responsibilities:


  • Print a list of all group departures for the previous day for all UK hotels.
  • Check Opera charges against backups and reconcile with the support of Groups Admin & Front Office teams.
  • Ensure all the required backups have been provided by the Groups Admin/Front Office teams.
  • Communicate any outstanding payment balance with the Groups Admin team so this can be chased without any delay.
  • Prepare and issue air crew invoices in the required invoice format.
  • Highlight any reoccurring issues/booking errors to Groups Billing Team Leader so this can be addressed with the Groups Admin/ Front Office teams.
  • Prioritising and managing time effectively.
  • Complies with all systems, procedures and Groups best practice as laid down by the Groups Admin Manager and company policy.
  • Ensure PPHE standards are being implemented in accordance with the departmental SOPs.
  • Handles personal information confidentially and shows ethical and social responsibilities.
  • Ensure that all activities are in compliance with national laws and regulations, management decisions.
  • The above description is not to be regarded as exhaustive.

Benefits for the Group Billings Executive:

  • 30 Days of Holiday a year inclusive of bank holidays
  • A competitive salary
  • Discounted hotel staff rates
  • Free meal from our staff canteen
  • Great Learning and development opportunities

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