Product Support Specialist - London, United Kingdom - FIS Global
Description
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
Bachelor of Commerce/Business
Travel Percentage:
0%
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
What you will be doing
Provide in-depth product support to FIS clients by resolving incoming inquiries.
Document customer information and recurring technical issues to support product quality programs and product development.
Be available to have some flexibility in working hours.
What you bring:
- Strong communication and presentation skills
3+ years of experience in a similar role.
Experience in support and/or client account management.
Added bonus if you have:
What we offer you
- Attractive benefits including private medical cover, dental cover, and travel insurance
- A broad range of professional education and personal development possibilities
- FIS is your final career step
- A competitive salary and benefits
- Time to support charities and give back in your community
- Great work spaces with dedicated and motivated colleagues
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
pridepassMore jobs from FIS Global
-
Database Administrator
London, United Kingdom - 2 weeks ago
-
Senior Sales Executive
City of London, Greater London, United Kingdom - 2 weeks ago
-
Customer Due Diligence Associate
Gateshead, United Kingdom - 2 weeks ago
-
Business Analyst
Longford, United Kingdom - 2 weeks ago
-
Product Owner
London, United Kingdom - 3 weeks ago
-
Quality Assurance Automation Engineer
London, United Kingdom - 14 hours ago