Call Centre Agent - Bournemouth, United Kingdom - Message Direct

Message Direct

Verified Company

Bournemouth, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Over the course of the last 27 years, we've built a highly successful, market-leading telephone answering service with a reputation for quality, reliability, and customer service.

We answer calls for over 7000 UK Clients 24 hours a day, every day of the year.

We are currently expanding our operation and can offer the following full time shifts in our fast paced and friendly environment.

8 am to 5 pm
9 am to 6 pm
11 am to 8 pm
2 pm to 11 pm

All of these shifts will involve working five days a week with one of those days being either Saturday or Sunday.

The annual salary is £24,960.

The first three months will be based at our newly refurbished Head Office in Ferndown.

After that period, there will be an opportunity to adopt a hybrid style of working allowing successful applicants to be able to work from home.

We want to hear from people who are passionate to deliver a world-class experience for our clients and their callers.

There's plenty of opportunity for personal development and career progression, with lots of exciting roles becoming available as the Company grows.

As a Call Centre Agent, you will need an excellent telephone manner along with an ability to control conversations and create accurate and well spelt messages.

What are we looking for?

Excellent verbal communication skills
Excellent written communication skills
Able to use a laptop
Ability to manage and control calls
Ability to achieve performance expectations

We can offer you:

A wonderful working environment in the office
An energetic and highly professional team
A rewarding day, full of varied caller experiences
Ability to work from home after three months
Full training on our systems and callhandling techniques
Personal development and career prospects

Selection for Interview

Job Types:
Full-time, Permanent

Salary:
£24,960.00 per year

Benefits:

Company events
Company pension
Referral programme
Work from home

Schedule:

8 hour shift
Monday to Friday
Weekend availability

Ability to commute/relocate:

Bournemouth, Dorset: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to commit work one of the following shift patterns five days a week, with one of those days being either Saturday or Sunday? 8 am to 5 pm 9 am to 6 pm 11 am to 8 pm 2 pm to 11 pm.

Work Location:
Hybrid remote in Ferndown