Ocean Freight Operator - Felixstowe, United Kingdom - Uniserve Group

Uniserve Group

Verified Company

Felixstowe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a fantastic opportunity to join a successful family owned company who really care about their employees and are proud to appear in this year's Top 100 Suffolk companies.

A real success story, we are growing and adding to our 100+ team at brand new offices in the Felixstowe Mega Distribution Centre, whilst also offering the option of hybrid working.

This is an exciting time for the George Baker group and due to continued expansion we are looking for an experienced freight forwarder to manage our customers air and sea freight requirements from origin to destination, offering a complete end to end solution for the movement of freight by air or sea.

The role will mainly be focused on preparing and following up quotes to existing and lapsed customers and making bookings as per their requirements.

Key Responsibilities:

Controlling our customers' import air and sea freight shipments from origin to destination
Liaising with clients, shippers and overseas agents to arrange bookings
Negotiating freight and transport rates
Preparing and following up quotes to existing and lapsed customers
Updating the company CRM
Onboarding new business in line with company procedures
Effectively using in house systems to create and manage shipments
Managing both FCL and LCL shipments
Building relationships with customers to add value and maximise business opportunities
Providing customers with progress updates at every stage
Ensuring clients are served in line with their Standard Operating Procedures (SOP)
Dealing with client invoicing/job in a timely and accurate manner
Arranging import customs clearance in line with the company AEO procedures
Providing expert guidance to colleagues and customers
Query handling and problem solving

Skills, Knowledge and Expertise:

2 years previous import sea freight experience within a freight forwarding company is essential
Good knowledge of customs processes and documentation
Ability to communicate effectively with shipping lines and hauliers
Highly organised with ability to prioritise own workload
Selfmotivated, reliable, trustworthy and hard working
Proactive approach, problem solving skills
Experience of using Datafreight or Sequoia an advantage

Benefits:

As well as competitive pay and twice yearly salary reviews, we offer:

Annual performance related bonuses
Hybrid working model with flexibility to work from home (all necessary equipment provided)
Modern office environment with excellent facilities
Free onsite parking
Electric vehicle charging points
Pension Scheme with favourable contribution percentages
Free comprehensive death in service cover from day one
Eye care scheme
Flexible training and development opportunities

As the UK's leading customs specialist, we have diversified over the last 40 years into all aspects of freight forwarding, with the ability to offer our customers a comprehensive supply chain service.

Since the very start, the George Baker Group has always aimed to employ only the best people, that truly represent the company's values for quality and reliability.

In return we have proactively created a culture where our employees can come to work happy.

This is proven with our high staff retention and policy of promoting from within.

About Uniserve Group:

Established in 1984, Uniserve is the largest British privately owned international freight and logistics company. Working with an unrivalled network of professional partners across the world.

We are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.