Facilities Administrator - Southend-on-Sea, United Kingdom - Gateway Facilities Management Ltd
Description
Gateway Facilities Management is the complete solution for communal cleaning, gardening and facilities management services across the UK.
We're a proud member of the Gateway Group Family of Companies: a substantial property services company providing integrated solutions to 50,000 customers from our network of offices in Southend, Eastwood, Mayfair and Leeds.
As GFM continues to expand, we are on the lookout for a Facilities Administrator to assist the team from our Head Office in Southend-on-Sea.
Your key responsibilities will include:
- Liaising with third party supplier / contractors, monitoring performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including attending monthly supplier review meetings.
- Support the Facilities department in delivering a consistent and efficient service across the site including ensuring that all Planned Preventative Maintenance (PPM) schedules are up to date and that any remedial works(s) are undertaken quickly.
- Act as first point of contact within the Facilities office during working hours to ensure phone calls are taken and queries are dealt with in a time affective manner
- FM Helpdesk management, monitoring and responding to job requests, including liaising proactively and reactively with other staff.
- Ensure that Risk Assessments Method Statements (RAMS) and safety data sheets are kept updated.
- Provide other administrative and operational/coordination support to the Head of Facilities, to other staff within the Regeneration and Property team and in other departments as and when requested.
- Production of monthly reports identifying performance against agreed targets.
- To maintain internal systems and workflow.
- Manage all incoming mail.
- Type minutes with accuracy and circulate in a timely manner. If requested, attend meetings and minute take.
- Reports preparation of a variety of management data reports
- Maintain both soft and hard filing systems, ensuring consistency and support management team where required.
Experience handling Facilities Management contracts and Service Level Agreements (SLAs), as well as supervising suppliers and contractors would be desirable.
Salary is negotiable, dependent on experience.
Schedule:
- Monday to Friday
Work Location:
One location
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