Salesforce Administrator - London, United Kingdom - GWI

GWI

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a salesforce administrator to join us here at GWI. Not just any salesforce administrator though. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That's because as a GWIer you'll be immersed in the fast-moving world of data tech. We
think big to make an impact, we're not afraid to
ask why, and we always
show respect.

Those values are what got us where we are today, and they're a big part of what we're looking for in you.

About the job:

As a salesforce administrator, you'll be part of the Global GWI team that maintains and enhances our CRM and administers our revenue operations tools.

You will be involved in a wide range of projects and will have the opportunity to make an impact within the wider organisation by helping us improve our CRM to drive efficiencies across the revenue team (e.g. minimise time syncs and improve data quality).

What you'll be doing:

Salesforce configuration changes, including (but not limited to): flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Data management to improve Salesforce data quality, implementing rules and automation as needed
Handle user support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation and support guides for system changes

About you:

First things first, as a disruptor in the global market research industry, we haven't come this far without entrepreneurial spirit and a get-up-and-go attitude.

So if you think we'll see that in you, then you're already halfway there. Here's the rest of what we'd like you to bring to the table.

Technical:

Understanding of the Salesforce platform and object model, with the ability to build custom apps, objects, fields, and processes
Knowledge of Salesforce's automation capabilities, best practices, and order of operations required
Ability to understand and improve existing Salesforce automations and processes with a proven ability to implement advanced flows, validation rules, picklists, lookup fields, masterdetail relationships, and formula fields
Salesforce administration experience, with a solid track record of architecting and deploying Salesforce changes and improvements at the enterprise level.
Revenue Cloud (CPQ and Billing) experience highly desirable
Salesforce Administrator Certification or Sales/Experience/Revenue Cloud Certifications highly desirable
Willingness to gain Revenue Cloud certification as part of the job

Competencies:

Exceptional critical thinking, analytical, and problemsolving skills with a strong drive to seek resolution to issues, you'll be responsible for maintaining data accuracy, integrity and standardisation
Strong written and verbal communication skills
Ability to work independently in a fastpaced environment, you'll be supporting a rapidgrowth dynamic sales team and will be tasked with assessing, developing and implementing new requirements
Familiar with Sales tools and integrations, you'll be tasked with providing support on key projects, where necessary

Our benefits:

Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That's why when you work for us, you'll enjoy a full spectrum of generous perks, rewards and office benefits.

Competitive salary and discretionary bonus
25 days annual leave (prorated)
Flexitime and a great worklife balance (don't just take our word, check out Glassdoor)
Allocated shares according to GWI's share scheme
A range of discounts and freebies
A genuine commitment to mental and physical health, with a range of content, tools and perks to help you look after your wellbeing
LinkedIn Learning and ongoing Learning and Development opportunities
Health Shield cash plan for everyday healthcare
Autoenroll pension plan with GWI matching up to 4%
A range of discounts and freebies
Cycle to work scheme and commuter season ticket loan
Commit a working day to charity each year
Early finishes on a Friday
A wellstocked fridge, plenty of snacks (some healthy, some not so healthy)
Regular social activities, including free online yoga and team outings

Who we are:

GWI was founded with the knowledge that understanding your audience is really important for business.

When you know who you're speaking to and why, you can create content and campaigns that stand out to the people that matter.

Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.

It's been going well, too. Since launching in 2009,