Admin Assistant Apprentice - Kingston upon Hull, United Kingdom - Hull Business Training Centre

Tom O´Connor

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Tom O´Connor

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Description

To help our success continue we are looking for a like-minded individual to join our team in Hull where you'll need to bring relevant experience in customer service and be ready to work in a fast-paced environment in your role as Admin Assistant Apprentice
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This will also be a great opportunity for you to learn and develop new skills that will sharpen your succession within a rapidly growing organisation and team
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KEY RESPONSIBILITIES:


  • Answering incoming calls from clients and interpreters in a professional and courteous manner as well as direct phone enquiries to the appropriate member of staff
  • Work effectively in a team driven environment providing business admin support to other staff members with guidance
  • Ability to adapt to a variety of situations in a business environment, such as handling client dissatisfaction effectively and professionally
  • Managing all aspects of facetoface interpreting bookings on the system
  • Allocating bookings to available interpreters through various means including calls
  • Handle requests for information and data
  • Data entry ensuring a high level of accuracy
  • Use of MS Office (Word / Excel) and digital systems effectively
  • Business and admin related tasks as required

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