Utility Service Charge Officer - Stevenage, United Kingdom - Stevenage Borough Council

Tom O´Connor

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Description
Job Ref

013180

Function

Housing and Investment

Salary

£29,439 to £ 32,739 pa - pro rata for hours worked

Status

Full Time

Type

Fixed Term Contract

Hours

37


Utility Officer

More details:

JOB TITLE Utility Service Charge Officer

POST NUMBER 013180

WEEKLY WORKING HOURS 37

SALARY RANGE £29,439 to £ 32,739 pa - pro rata for hours worked

TYPE OF CONTRACT Fixed Term 1 year

LOCATION Stevenage


ABOUT THE ROLE

  • Responsible for providing a comprehensive utility bills recharge service to tenants and leaseholders.
  • Work closely with Finance Team and the budget holder to ensure adequate annual accruals and profiling of spend against budgets is completed within the specified time frames.
  • Liaison with internal stakeholders to ensure that meters are read regularly whilst monitoring and investigating the Flat block's energy consumption and acting accordingly.
  • Provide a consistent approach to scrutinising and challenging utility invoices with providers and the lead on reviews and developments of any new policies and procedures relating to utility charges management.

ABOUT YOU

  • A keen eye for detail.
  • Experience in database and information management.
  • Ability to provide an organised consistent approach.
  • Ability to gather, scrutinise and collate lots of data.
  • To understand and challenge invoices with providers.
  • Lead on reviews and developments of any new policies and procedures relating to utility charges management.
  • Work well alone and with other teams to achieve objectives.

OUR BENEFITS

  • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • Part time and Job share opportunism all our fulltime vacancies are open to job share unless otherwise stated.
  • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
  • 25 days holiday rising to 31 days (depending on Local Government service)
  • An extensive range of learning and development opportunities
  • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues
  • Season ticket loans and discounts for public transport
  • Cycle to Work scheme
  • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
  • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
  • Discounted Health and Fitness membership
  • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.

HOW TO APPLY
For an informal discussion about this role please contact

Name Emma Goff or Elizabeth Ddamulira

Job Title Senior Income Officer or Income Services Manager

Phone Number or

Interviews will be held week commencing: 20 November 2023

Stevenage Borough Council is committed to Equal Opportunities for All.

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