Helpdesk Engineer - Rochester, United Kingdom - Talentspa

Talentspa

Verified Company

Rochester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to growth, our client is looking for a Helpdesk Engineer to join their team in Medway City Estate in Rochester.

The engineer will primarily be responsible for 2nd line technical support and will be expected to visit client premises to provide on-site support when required.

They believe in investing in their employees, and actively encourage their engineers to complete professional training and certification.

In addition to Helpdesk duties, there is the potential to be involved in IT projects, cybersecurity services and softwaredevelopment, which form part of their larger portfolio of services.

They also believe in a healthy work/life balance, and whilst this is an office-based role (as this encourages camaraderie, communication and teamwork), they allow for home working where required to accommodate people's personal circumstances.

Salary Range:
Up to £30k per annum dependent on experience

This is a full-time, permanent position, working Mon-Fri 9am-5:30pm.

Helpdesk Engineer Requirements:

Essential

Minimum 2 years' experience working on an IT Helpdesk
Detailed knowledge of Microsoft Windows Desktop and Server
Experience of supporting Microsoft 36
Networking knowledge and experience
Full clean UK driving licence (for manual vehicle)

Nice to have

Microsoft Professional Certification
Experience of deploying and managing Azure solutions
WatchGuard certification and experience
Experience of ConnectWise
Experience supporting Apple Macs
Create and manage scripts using PowerShell and Automate RMM tool

Personal Attributes:

Good team player
Passionate about IT
Positive and enthusiastic
Willingness to continuously learn and progress
Can communicate confidently
Professional and dependable
Able to work well under pressure and multitask

Helpdesk Engineer Benefits:

Fun working environment and culture
22 days per year holiday (plus bank holidays)
Pension after 3 months
Lunch provided everyday
Quarterly company events
Paid training & examinations
LinkedIn Learning account
Perkbox employee benefits programme
Free parking
Industry standard salary

About The Company:

At the heart of their business is the IT Support helpdesk.

Passionate about service, they've built a trusted reputation for delivering unparalleled levels of IT support to organisations across Kent and the South East for over 20 years, minimising their disruptionand maximising their productivity.