Complaints Officer - Westminster, United Kingdom - Essential Employment

Essential Employment
Essential Employment
Verified Company
Westminster, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Complaints Officer needed in South West London.

The hourly rate is £21.65ph PAYE

This is a temporary role


The reference number is:
RQ1126728


The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response.


They will develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate complaints team and will ensure that complex, high risk and persistent complaints are responded to in the appropriate way, through facilitating the allocation of specific project-based interventions from the response service.

**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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