Housing Management Worker - York, United Kingdom - Changing Lives

Changing Lives

Verified Company

York, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good.

We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse.

By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow.

We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Housing & Homelessness Services
A safe home is the solid base from which you build your life.

We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn't just mean a roof over your head and shelter from the elements.

It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop.

You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

About the Job
The housing management worker role requires someone who is active, energetic, and able to work dynamically.

The role consists of maintaining the building to a high standard, engaging with clients, supporting during meal services, and being involved in the daily running and operations of the service.

The main responsibilities for the role of Housing Management worker are:

Responsible for the welfare and safety of residents and the safety and security of the building.
Work collaboratively with the support team with a commitment to efficient and effective service delivery.
Provide clear and concise handovers to staff ensuring risk information takes priority.
Work in an inclusive way with individuals.
Provide support and advice to individuals and signpost to key worker and other professionals for follow up where required.
Respond to welfare needs particularly relating to health.
Ensure the building is always safe and secure carrying out relevant health and safety checks and reporting any issues for follow up.
Ensuring clients are adhering to their licence agreement and accommodation terms.
Respond to any Antisocial behaviour, incidents or disruption in the building or in the local community.
Maintain accurate records and complete daily check lists.
Present a professional image of Changing Lives at all times.
Comply with all legal and health & safety requirements.
Ensure services are delivered to agreed quality standards and good practice protocols
Maintain in depth and uptodate knowledge of all Changing Lives practices, policies and procedures.
Participate in training, supervision and team meetings.
Support management in the delivery of a service that meets quality standard and good practice protocol.
Work to a rota pattern and provide flexibility for cover.
Undertake any other duties that may be seen to fall into the job responsibilities

- work to the performance standards provided and requested by Changing Lives.