Administration and Clerical Assistant - Gloucester, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust

Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire Health and Care NHS Foundation Trust
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Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

There are 2 jobs being advertised: Part -time hours) Based in King Street Stroud Podiatry Department.

Part-Time hours over 3 days) Based In Southgate Moorings Podiatry Department.


Podiatry Department Administration:
We are pleased to announce an Administration Vacancy role within our Countywide Podiatry Service.

The post holder will support Podiatry admin team and the team of Podiatrists across the County. There are 2 posts, one will be based at King Street, Stroud in the Podiatry Department. The 2ndwill be based at the Podiatry Department at Southgate Moorings in Gloucester.


The role is extremely varied and requires the ability to deal with a wide range of duties across administration and reception.

Good customer service skills, a working knowledge of Microsoft Office or similar, good keyboard skills and a polite telephone manner is required.

Applicants should also evidence the ability to be calm under pressure and a willingness to undertake and learn new tasks.

This role reports directly to the Band 3 Administrator.

Main duties of the job

  • To Receive and Register Patient Referrals onto System One and maintain The Electronic central outpatient diary system. Being responsible for the full utilisation of available appointments and booking Patient appointments.
  • To manage the reception of patients/relatives/carers who report to the department where appropriate.
  • Answering telephones, dealing with queries and taking/relaying messages to include booking and cancellation of appointments and clinics, informing staff as appropriate.
  • Filing, scanning, photocopying.
  • Registering and Booking of patient appointments, inputting and monitoring the pathway to include registration onto electronic Systems SystmOne.
  • The undertaking of specific tasks as designated by senior staff, Team Leads and the Business Support Supervisor in order to support the Podiatry team.


At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.

This is the same approach we take for our employees.

We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.

The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.


Closing date: 3rd March 2023


Interview date: 16th March 2023


Podiatry Department Administration:
We are pleased to announce an Administration Vacancy role within our Countywide Podiatry Service.


The post holder will support Podiatry admin team and the team of Podiatrists across the County and will be based at Kings Street, Stroud & Southgate Moorings, Gloucester Podiatry Departments, there may also be a requirement on occasions to work at the Podiatry admin locations countywide.


The role is extremely varied and requires the ability to deal with a wide range of duties across administration and reception.

Good customer service skills, a working knowledge of Microsoft Office or similar, good keyboard skills and a polite telephone manner is required.

Applicants should also evidence the ability to be calm under pressure and a willingness to undertake and learn new tasks.

This role reports directly to the Band 3 Administrator.


This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions.

Fitness for physical intervention will be assessed by Occupational Health.

A valid UK driving licence plus the use of own transport for business purposes is essential.

For qualifying staff the Trust has a Lease Car Scheme in place and also offers a popular Salary Sacrifice Car Scheme with our partner Tusker.


Gloucestershire Health and Care NHS Foundation Trust are proud to have been recognised as a 'Veteran Aware Trust', evidencing the provision of the best care for Veterans and driving to improve the care for veterans and their families.

Find out more about this by clicking on the link at the right-hand side, titled 'Veterans Covenant Healthcare Alliance'.
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