Collections Advisor - Burton-on-Trent, United Kingdom - Brite Recruitment Ltd

Brite Recruitment Ltd

Verified Company

Burton-on-Trent, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

COLLECTIONS ADVISOR

BURTON ON TRENT

£24,000 - £30,000 DOE + BONUS + BENEFITS

A thriving Financial Institution based in Burton on Trent is looking for a
Collections Advisor to join their fast-paced, exciting team.

ABOUT THE ROLE

The
Collections Advisor will be responsible for the collection of overdue accounts and ensuring all cases are actioned effectively and efficiently.

BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more

RESPONSIBILITIES
As a
Collections Advisor your key duties will include:

Working with the Collections Manager and collecting on overdue accounts
Liaising with 3rd parties such as insurance companies, repossession agents, legal and sales representatives
Providing updates on arrear cases and preparing reports when required
Allocating monies and administering direct debits

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of
Collections Advisor, you must have:

Educated to GCSE level with passes in Maths & English as a minimum
Previous Debt Collections or Complaints Handling experience is beneficial but not essential, happily consider someone with previous phonebased customer service experience
Excellent communication and relationship building skills
Problem solver
Ability to multitask and prioritise during busy periods
Excellent organisational and timemanagement skills

NEXT STEPS
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