Anti-social Behaviour Officer - Chichester, United Kingdom - The Hyde Group

The Hyde Group
The Hyde Group
Verified Company
Chichester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Hyde is looking to recruit an Anti-Social Behaviour Officer.

Hyde is one of the UK's largest housing providers, working across London and the South East.

With a turnover of £450m and 50,000 homes under management, the Anti-Social Behaviour (ASB) Officer will manage cases to a professional standard and in compliancewith The Hyde Group policies.


Key Responsibilities of an ASB Officer

  • Riskassess victims of ASB and implement appropriate case management plans, making referrals where necessary.
  • Make effective use of the specialist equipment that is available to assist with investigations and gather evidence.
  • Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries.
  • Take proportionate and necessary action when justified, in the use of all legal and nonlegal remedies, considering the support needs and vulnerability of all parties.
  • Prepare cases for court action and represent The Hyde Group at court and eviction, liaising our Legal Services Team and Solicitors where appropriate.

Key Skills and Experience

  • Up to date working knowledge and awareness of ASB case investigations / housing legislation.
  • Ability to work independently and carry out home/ site visits with mínimal risk, often lone working in a variety of settings, including high rise blocks and large, urban estates.
  • Previous ASB experience is essential/Housing Officer experience touching on ASB.
  • Knowledge/experience of multiagency working.


  • Problem solving

  • Promptly resolves daytoday or routine problems within their work area using defined processes.

Benefits

  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package.
  • Volunteering days
  • Hyde operates an agile approach to work, requiring you to be in the office 40% of your time.


Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone.

We strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatestideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

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