Helpdesk Operator - Leeds, United Kingdom - Moston Consultants

Moston Consultants
Moston Consultants
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
A fantastic opportunity to grow within a fast paced, leading Facilities Management company.

As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

Main Responsibilities

  • Manage CAFM system as key user on site including PPM records, reactives and reporting.
  • Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.
Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.

Progression opportunities are available from this position.

If you have Helpdesk or Call centre/customer service experience please feel free to submit your CV.


Salary:
£24,000.00 per year


Benefits:


  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:


  • Help desk: 1 year (required)
  • Customer service: 1 year (required)

Work Location:
Hybrid remote in LEEDS

Application deadline: 06/01/2023


Reference ID:
Helpdesk01
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