Facilities Coordinator - London, United Kingdom - TRG Head Office

TRG Head Office
TRG Head Office
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us:

We're The Restaurant Group (TRG for short) and we're one of the UK's biggest hospitality businesses.

Were a significant player in the UK casual dining market, operating over 400 restaurants and pubs including Wagamama, Frankie and Benny's, Chiquito, and Brunning & Price.

Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG.


The Role:

Concessions Facilities Coordinator role to help support senior facilities manager for the concessions side of the business within TRG.


Key Responsibilities:


  • Monitor and manage maintenance key maintenance tasks
  • Ensuring issues are managed and communicated well to all including senior management within the business
  • Coordination of planned & statutory tasks
  • Ensuring tasks are completed on time in all units
  • Helping support contractors and units with access and be able to guide suppliers through temporary pass process and permits
  • Help manage critical statutory tasks and ensuring reports are reviewed and information collated
  • Manage remedial process once a planned maintenance task has been completed
  • Developing relationships with contactors and relationship managers around statutory tasks
  • Working with maintenance helpdesk
  • Monitoring helpdesk performance
  • Looking to develop new ways of working to benefit all Develop relationship with key contacts with maintenance helpdesk
  • Adapting to changing needs of the business
  • Working at pace required to adapt to the changing airport requirements
  • Contractor management
  • Working with maintenance helpdesk
on reviewing KPI's

  • Input on review meetings with key suppliers
  • Working with contractor base to identify areas for improvement and development
  • Operations team relationships
  • First escalation contact for operations team and maintenance helpdesk Working with team on specific maintenance issues to offer practical solutions
  • Visit sites in restaurants in airport locations to understand how airport process works

Required Experience:


  • Experience and understanding of maintenance and facilities issues in a hospitality environment
  • Understanding of Facilities Management Systems
  • Have strong communication and organisational skills
  • Be flexible and adaptable to new ways of working
  • Be able to multitask and identify key business issues
  • Be proactive with a strong desire for continuous improvement
  • Have good Excel and Outlook IT Skills

Make it Magic
Has a positive can-do attitude and is committed to delivering the highest quality of service for our team members and guests


Keep it Fresh
Challenges the way things are done, takes a creative approach and has a keen interest in Marketing and innovation


Be Sharp
Adapts easily in a changing, fast paced environment, has the ability to work flexibly under pressure and demonstrates a strong sense of urgency


Own it
Takes personal responsibility, has a proactive approach and strives to deliver great results


Do it Together


Has the ability to lead and positively influence at all levels, works collaboratively with others and is fun to be around.


TRGT
This is a fulltime role, located at 5-7 Marshalsea Road, The Restaurant Group PLC.
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