Senior Insurance Claims Handler - Newport, United Kingdom - Acorn Recruitment Limited

Acorn Recruitment Limited

Verified Company

Newport, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This position is for a Senior Insurance Claims Handler, you will be joining an Established client in Newport.

You will be leading a small team managing the claims, which relate to various maintenance repair claims whilst liaising with customers, clients and suppliers.

As a Claims Handler, you will be expected to:

Effectively manage all elements of an insurance claim ensuring timely progression.

Field incoming and make outbound calls to progress claim status.

Creating and updating records of claims progress and milestones on our dedicated Claims Management System including conversation notes and electronic files.
Manage suppliers to facilitate claim progression.
Liaise with the field management and diary management teams to successfully book appointments within Service Level Agreements.
Update policyholders both verbally and in writing of the status of key claim milestones.
Update as required insurer clients either verbally or in writing.
Perform various backoffice administration tasks as required.

Core Skills & Experience