Restaurant Director - London, United Kingdom - HSH Group

HSH Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Peninsula London is excited to announce we are seeking a Restaurant Director for our All Day Dining Restaurant, The Lobby.

Considered the "Heart of the Hotel" amongst our properties, The Lobby welcomes guests from breakfast and lunch to our iconic Peninsula Afternoon Tea and dinner.

The Restaurant Director will be responsible for the overall success of the operations of the Restaurant, ensuring a sophisticated guest experience, whilst mentoring and coaching a large and diverse colleague's team.

An exceptional opportunity to join our highprofile flagship hotel opening in London
Market leading remuneration, service charge and attractive benefits
Join our awardwinning group, working alongside a highly experienced team

Key accountabilities

Ensure the delivery of exceptional guest service at all times, providing friendly, yet discreet and unobtrusive service. Exceeds guest expectations with service, in keeping with the Peninsula Service Principles.
Follow up and ensure reservations, VIP bookings and critical requests are personally managed and open communication with the culinary team is maintained.
Establish and maintain positive guest and colleague interactions with productive working relationships.
Work closely with other departments such as Sales & Marketing or Retail Merchandising to conceptualize and implement dynamic marketing programmes to drive marketing/PR activities for the outlet.
Coach, mentor and guide colleagues to achieve optimal performance in all phases of service and job functions, to ensure staff retention and engagement remain high.

General requirements

Minimum 5 years relevant experience in a Luxury Food & Beverage Outlet with similar standards. and expectations (Hotel based or standalone) associated with relevant qualifications.
Allencompassing food and beverage knowledge. London experience with great exposure to afternoon tea service
Excellent time management and organizational skills, highly adaptable, naturally positive.
Fluent English communication proficiency. Expertise in a second language would be desirable.

The Peninsula London will open with 190 guestrooms, 25 luxury residences, restaurants, spa and wellness and banqueting facilities, overlooking Hyde Park Corner in the heart of Belgravia nestled between the Royal Parks.

Being proud to be an accredited Real Living Wage employer, The Peninsula London will embrace exquisite design, innovation, heritage, and service which we are excited to bring to London with this historic opening.