Licensing Operations Specialist - Manchester, United Kingdom - SCC

SCC

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:

Licensing Operations Specialist

Location - Manchester

Salary Package - Up to £30k + Competitive Benefits + Fantastic Personal Development

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.

We are a business where innovation is greater as we combineunique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

Overall the role holder will work as part of an extended team in place to support the SCC business around strategic software vendors with a key focus on Microsoft.

This will involve using both product and commercial knowledge to create customer facing quotationsand working with key departments to ensure smooth processing of customer orders.

Key Responsibilities:

Position yourself as Specialist resource on Microsoft software and any other software vendors as relevant, and proactively update and maintain knowledge on a regular basis
Assist with qualification of requests by speaking to customer as necessary in order to understand requirements or support the specialist sales team in this activity
Ensure that pricing submitted contains most appropriate pricing structures /banding at a customer level
Create customer facing quotations in appropriate format with any associated documentation as necessary
Assist with quotation queries as required
Be available to attend conference calls if relevant in order to assist in the quotation process
Undergo appropriate training and obtain associated accreditations where relevant
Provide central point of contact for the Operations team for order requirements
Maintain communication with the sales teams and vendors throughout the sales cycle to ensure best possible engagement
Assistance with pipeline management as required
Assistance with/management of any specific vendor processes at both quote and order stage.
Ensure appropriate training is undertaken
Ensure department complies with all company policies and procedures
Be responsible for delivering excellent standards in customer service

Key Skills & Experiences:

Experience within the IT industry and good understanding of software in general
Detailed knowledge of Microsoft s/w portfolio
Good analytical skills
Strong commercial skills
Excellent attention to detail

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working in line with role requirements
Career development and lifelong learning opportunities
Opportunity to join Europe's largest privatelyowned IT Company

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.

No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which aredefined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Interested?
Then click the response button now

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