Sales Consultant - Greater London - Moynat

    Moynat
    Moynat Greater London

    6 days ago

    Description

    Overview


    As a Sales Consultant for Moynat, Harrods, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

    Responsibilities


    Brand Ambassador

    • Excite and install passion and pride for the brand
    • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
    • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

    General Store VM/ Client Management

    • Reflect the visual merchandising guidelines promoting the brand image
    • Enhance customer service standards in store to ensure the best client journey

    Sales/ Business Monitoring

    • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
    • Build and maintain a relationship with them
    • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
    • Process the sale in a confident and professional manner
    • Gather the client's CRM details to enlarge your client book
    • Drive your product knowledge by keeping up to date with fashion trends
    • Update yourself on all product lines through research
    • Ensure all Company policies and procedures are attended
    • Support control and management of stock

    Profile & Experience

    • A minimum of 2 years' experience in sales in a luxury, high fashion environment
    • Experience in selling RTW / LG
    • Passion for fashion and sales
    • A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
    • Excellent personal presentation – a Moynat Brand Ambassador
    • Understanding of Retail KPIs
    • A fluent level in English is essential and additional languages are an advantage

    Perks & Benefits

    • Competitive salary and bonus structure
    • Global mobility programme with worldwide opportunities

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