Parts Advisor - Cleckheaton, United Kingdom - JCT600 LIMITED
Description
Parts Advisor
Job summary:
As a Parts Advisor, you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts whilst delivering an exceptional customer experience.
Key Responsibilities will include:
- Dealing with customer requests (internal / external) to identify their needs and supply parts in a timely fashion, always ensuring the highest standard of courtesy and integrity.
- Stock management control daily to help in the smooth running of the department.
- Ensure the correct receipt and storage of incoming parts, prepicking parts for workshop use.
- Carrying out stock control duties in line with Company and Brand policies such as PDRs, warranty and other supplier returns.
- Regularly liaising with the manufacturer to help deliver the best customer service for all our customers.
Qualifications:
- A customer centric approach, always striving to deliver service above customer expectations.
- Strong attention to detail with an organised and methodical approach.
- Proven experience in a Parts environment is desirable but not essential, key is a enthusiasm and a willingness to learn
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with good interpersonal skills.
- Driving licence is preferable due to the nature of the role.
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