Customer Service Administrator - Bradley Stoke, United Kingdom - Red Recruitment

Red Recruitment

Verified Company

Bradley Stoke, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Red is excited to be recruiting Customer Service Administrators to join a company who are the 3rd largest reseller of fuel cards and the first to offer an electric vehicle solution.

Based in Bradley Stoke, this position contains many benefits.

Package for a Customer Service Administrator:

Salary: £23,500 per annum

-
Hours:Monday

Friday, hours between 8am 5.30pm

-
Contract:Permanent

-
Location: Bradley Stoke, South Gloucestershire

Hybrid working options available after the probation period
25 days holiday + bank holidays
Free onsite parking

Key Responsibilities of a Customer Service Administrator:

Resolving customer queries by determining the cause of the issue and providing the best solution
Monitoring and managing existing customer accounts utilising system reports
Maximising every opportunity to generate added value for the business
Ensuring all contact is of the highest standard
Building and maintaining effective internal and external working relationships

Key Skills and Responsibilities of a Customer Service Administrator:

Strong customer service experience is required
Excellent communication skills are essential
Ability to be flexible and able to adapt to changes in the working environment
Good telephone manner with the ability to remain calm when under pressure is necessary

Red Recruitment (Agency)