Administration Officer Receptionist - Lyneham, United Kingdom - Ministry of Defence

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £22,220
  • Per Annum (pro rata for part time)
    Job grade:
  • Administrative Assistant
  • AO
    Contract type:
  • Fixed Term
    Length of employment:
  • 17/04/ /01/2024 (Maternity Leave Cover)
    Business area:


  • MOD

  • Strategic Command
  • Defence Medical Services
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Full-time, Job share
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Lyneham Medical Centre, Prince Phillip Barracks, Lyneham, Wiltshire, SN15 4XXAbout the job

Job summary:

Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel


We are looking for a friendly, well-organised and adaptable Administration Officer Receptionist to join our supportive and welcoming team of healthcare professionals and administrative staff working within the Lyneham Medical Centre located at Lyneham, Wiltshire.


The position is fixed term until Jan 2024 (covering Maternity Leave) offering 37 hours per week and requests to work flexibly will be considered, taking into account business needs.

Does this sound like the role for you? If so, we would love to hear from you


Job description:

- written, be organised and demonstrate patience when required


Person specification:


Responsibilities include but are not limited to:

  • Preparing documentation for all clinics, checking documents after clinics and taking appropriate action and filing away documents promptly.
  • Receiving and assisting patients and visitors, directing to others as appropriate.
  • Handling all general enquiries from patients and others, in person and on the telephone, and takes and records messages for other members of the team.
  • Processing and distributing incoming (and outgoing) mail.
  • Contributing to effective liaison with internal agencies i.e. other medical facilities and other organisations involved in the provision of medical care.

Desirable Skills:

  • Information Technology (IT) literate.
  • Excellent communication skills.
  • Be prepared to work as part of a team.
  • Maintain patient confidentiality.
For a full list of responsibilities please see the Terms of Reference document.


Behaviours:

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Delivering at Pace
  • Managing a Quality Service
  • Working Together
  • Making Effective Decisions
  • Changing and Improving
  • Leadership
  • Delivering at Pace
  • Working Together

Benefits:


  • Learning and development tailored to your role
  • A culture encouraging inclusion and diversity
  • Free Parking
  • Access to gym facilities
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.

There will be no reimbursement for any travel expenses for the interview.

This is a Fixed-term Appointment as an Administration Officer in the Lyneham Medical Centre. Your responsibilities will be as described in this job advert. The reason why you are appointed for a fixed period is due Maternity Leave. This post will therefore begin on your appointment and end on 16/01/2024.

You should be aware that when your Fixed-term Appointment at MOD comes to an end, arrangements will be made in line with the FTA policy.


If you are a permanent MoD civil servant and are found successful for an advertised Fixed-term Appointment (FTA) you should move into the post under a Temporary Transfer (for up to a maximum of 3 years).

At the end of the posting you will return to your previous MoD Business area.

If this posting is at a higher grade, your promotion will be temporary, and you will return to your substantive grade at the end of the Temporary Transfer.

If a Temporary Transfer cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA and Change of Work Location in the UK policy for further information.


If you are transferring to MoD from another government department (OGD) you should join the MoD on an inward loan.

At the end of the loan you will return to your home (OGD) department.

If a loan cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA policy for further information.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking.

Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the

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