Supervisor - Belfast, United Kingdom - Sodexo

Sodexo

Verified Company

Belfast, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

As a
Kitchen Supervisor at Sodexo in
Belfast, you will be responsible for overseeing all service aspects of our catering operations and will need to be an excellent leader who can motivate a team in a fast-paced, high-pressure environment.

You will require excellent communication and organisational skills as well as strong attention to detail.

We place our customers at the heart of everything we do, and our leadership teams strive to deliver 5-star customer service for our staff and guests.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

To ensure financial aspects of catering/facilities operations are managed professionally and within the financial guideline agreed with the client
To ensure the premises are kept to agreed level of cleanliness, and maintain safe working practices at all times
To control expenditure undertaken as part of the contract including payment of wages, overtime, managing absence, bonus and other employee related costs
To represent Sodexo at client meetings as required
To attend appropriate training courses, conferences and meetings as directed by the company or client
To ensure the standards across the sites are in accordance with the service level agreements and key performance indicators as specified in the service contract
To cover the manager when they are on leave or not on site
Onboarding, manage, induct, train, motivate and appraise staff to promote good employee relations and operate within Company procedures, legislation and the Investors in people standards. (Staff appraisals to be conducted at least annually). Maintain training records for all staff, ensuring that individual needs are recognised and met either through on or off job training
Hold monthly team briefing meetings using Company team brief format
Ensure that all financial targets are achieved within a framework of absolute financial control
Efficient financial management of the commercial business within agreed budgets.
Deliver budgeted profit and turnover for account/s as agreed with line manager.
Ensure compliance with company purchasing policy
Ensure high levels of customer satisfaction are monitored, measured and managed.
Manage customers proactively, ensuring their expectations are exceeded, and ensure the prompt and efficient delivery of all services to the agreed standards.

Ensure the Sodexo Health & Safety policy is adhered to and that all unit personnel are aware of the policy and their responsibility for it's implementation

What you bring:

years leadership and supervisory experience preferable

Excellent interpersonal skills
Excellent team building skills
Good financial acumen
Good front of house skills
Knowledge of working a computer
Relevant vocational qualifications an advantage

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment
Competitive compensation
Full training and full protective uniform supplied

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.

As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Serv