Customer Service Representative - Burton-On-Trent, United Kingdom - Central Staffing Solutions Limited
Description
Customer Service Representative - Call Centre
Due to expansion, I am working in partnership with a prestigious client who are looking to recruit for an experienced
Customer Service Representative to join their team on a full time, permanent basis.
This is a unique opportunity to join a company who values its employees and offers excellent progression opportunities alongside competitive rates of pay.
Previous experience in a similar role is a must. I am looking for an individual who is experienced within a similar role, somebody who is self-motivated and ambitious.
Transport is essential due to location - Hybrid/Remote is not available.
About the role:
- Salary up to £24,000 per annum salary is dependent on experience
Monday to Friday
- No Weekends
What we can offer you:
- Genuine Progression
- Competitive Salary
- A Great Work Environment
- Free Onsite Car Parking
- Company Events
About the role:
- Proactively contact potential or existing customers, ask questions to understand customer requirements
- Develop professional relationships to determine customer's needs and expectations
- Educate customers about features and benefits of product to improve brand loyalty and upsell opportunities
- Provide complete problem resolution for issues received through customers
- Take and process orders in an accurate manner
- Work on other adhoc duties
About you:
-
Transport is essential due to clients location:
- Previous experience of working in a
Customer Advisor / Customer Service / Call Centre / Help Desk setting - Experience working in a fastpaced environment
- Problem Solving Abilities
- Excellent communication skills
- A willingness to learn and succeed.
- A desire to improve and develop.
- Competent in the use of Microsoft Office products, especially Word & Excel
Job Types:
Full-time, Permanent
Salary:
Up to £24,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Burton-OnTrent: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your current notice period?
Experience:
Customer Service: 3 years (preferred)
- Helpdesk: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
CSR - BUR
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