Customer Success Associate - Gerrards Cross, United Kingdom - Step Ahead Recruitment Ltd

Step Ahead Recruitment Ltd
Step Ahead Recruitment Ltd
Verified Company
Gerrards Cross, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Success Associate / Account Manager - Healthcare SaaS - up to £35,000 basic + bonus - Gerrards Cross - Office based


An exciting opportunity to join a market-leading healthcare SaaS business who are transforming how healthcare data is used to improve patient outcomes.


As a Customer Success Associate you will play a pivotal role in building and maintaining strong relationships with their clients by helping them achieve their goals and derive value from their platform.

You will become a trusted partner and actively listen and effectively address any issues or challenges.


What's in it for you?

  • Up to £35k basic + bonus
  • 25 days holiday plus Bank Holidays
  • Progression and development
  • The opportunity to join a growing and successful business

Responsibilities:


  • Managing a portfolio of client accounts within hospital units including intensive care, paediatrics, pain services, cardiology, respiratory, transport, etc
  • Managing contract renewals and subscriptions
  • Leading the onboarding, implementation and training
  • Demonstrating the platform via online meetings

Qualifications:


  • Previous experience in a similar role
  • Passion for emerging technologies within healthcare
  • Desire to learn and an interest in personal development

Salary:
£30,000.00-£35,000.00 per year


Benefits:


  • Company events
  • Flexitime
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Gerrards Cross: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:

SARBDR
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