Practice Support Officer - Weybridge, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Weybridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

The starting salary for this role is £23,675 per annum for working 36 hours per week. This is a fixed term/secondment opportunity ending in December 2024.
We have an exciting opportunity for a
Legal Practice Support Officer to join our friendly and fast paced team. The team is based at Dakota, Weybridge.

This role requires you to work as part of a team to deliver seamless business support and provide an administrative service to more than 60 lawyers in Legal Services including clients from other departments within Surrey County Council.

About the Role
In this role you will be responsible for a variety of tasks. These include ensuring that financial processes within Legal Services and the wider council are followed. You will also be responsible for maintaining information databases and being a super-user for our case management system.

As a Practice Support Officer, you will need to meet strict deadlines, therefore the ability to cope under pressure is essential.

You will also be responsible for supporting the running of Legal Services e.g.

preparing reports, providing general administrative support, opening files on our system and the physical retrieval and physical/electronic archiving of such files.

Other duties include administration work for the county's deeds, sealing legal documents, post and providing reception line support. You will be required to organise, locate, retrieve, and lift such materials therefore some manual handling will be required. These duties will also require physical attendance at the office which we currently operate on a rota basis.

Training
We provide extensive training and support to new and existing members of the team.

Your initial induction will be 2 weeks, and this will initially require your attendance at the office every day.

This will include relevant training for duties and systems to ensure all our new starters understand their responsibilities and feel supported within the workplace.

As you develop within the role more training will be provided both in person at our office Dakota, Weybridge and remotely over MS Teams.

Remote working

After spending your first two weeks in the office, you'll have the option of carrying out part of the role from home (provided you have a quiet, private space to make and take calls and reliable home broadband).

Currently we do require team members to work from the office for a minimum of one day a week which is allocated on a monthly rota basis.

Should you wish to spend most of your working week at the office, this option also remains open to you.

When working from home, colleagues and management will always be available on MS Teams to answer any questions you may have.

About you

We're looking for individuals with a real passion for customer service who will enjoy supporting Legal Services and client departments all day, every day.

The post is situated in a sensitive and confidential legal environment and requires exceptional organisational and IT skills, with the ability to prioritise work and a clear focus on meeting deadlines.

Experience of providing high levels of customer service and professionalism,
Excellent IT skills and use of databases to a high standard of accuracy,
Ability to work effectively and flexibly and as part of a team whilst also being able to work under your own initiative,
Effective written and verbal communication and interpersonal skills.

You will need to evidence relevant experience (not necessarily in a legal department) combined with a natural capacity for administration tasks.

If you can tick all the above and are enthusiastic about helping our department and clients with their requests and enquiries, then please do not hesitate in applying

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
The job advert closes at 23:59 on 25/06/2023.

Interviews will take place in the week commencing 03/07/2023 at our Weybridge Office.

Contact Details

Benefits
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role.

You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme.

For more information about the wide variety of benefits you can take advantage of please visit
MyBenefits for Surrey County Council staff.

**Our Commitment